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Simplify User Management (Identity & Authentication)

In sales and customer-oboarding one of the big hurdles is the user management in AAD. There are several aspects which makes these task quite complex for some organisations.

  • User management experience in AAD is complex and mostly HR people do not have access to it
  • Integrations to HR systems need a lot of effort
  • Data quality in AAD is often bad, not consistent and not up-to-date
  • Login for endusers can be miss-leading (username looks like an e-mail)
  • No alternative login mechanism like, password-less, one-time password, magic-link etc...)
  • No self-service password reset for AAD free accounts
  • Distribution of initial user credentials has to be done manually
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